Terms and Conditions

General information:

Munk Productions
Carl Langes Vej 70
2500 Valby, Denmark
CVR no .: DK14261400
Phone: +4551327939
Email: shop@munkprod.dk

Prices

At Munk Productions we make reservations for any errors in our quoted prices. Furthermore, we reserve the right to change prices without prior consent.

Payment

Munk Productions receives payment with VISA-Dankort, VISA, VISA Electron, Mastercard, Discover, American Express and PayPal. All amounts are in EUR and including VAT applicable to your country. Companies in the EU are not subject to VAT. Consumers and companies in countries outside the EU are not subject to VAT. Reservations are made for errors in pricing.

Delivery

We sell internationally. Once you agree to the Terms of Service and Privacy Policy, approve the limited right of withdrawal (see below), and complete the payment, you will receive a link to download immediately the product(s) you purchased. Download link is valid 48 hours from time and date of purchase.

Warranty

A 2-year warranty is granted under the Purchase Act. Our right of complaint applies to technical errors in the downloaded zip files, e.g. if these cannot be opened. In that case, you can receive a new download link or be offered an alternative method for downloading the archive. The complaint does not apply to errors made by incorrect handling of the archive. You must advertise in “reasonable time” after discovering the defect / error.

Complaints and use of the right of withdrawal are sent to:

Munk Productions
Carl Langes Vej 70
2500 Valby, Denmark
Email: shop@munkprod.dk

Cancellation

14 days full cancellation right is granted on products purchased in our webshop, if download has not yet begun.

The period is calculated from the day you receive the download link.

Cancellation must be notified to us no later than 14 days after the purchase. The notification must be given per email at shop@munkprod.dk. In the message, you must clearly state that you wish to exercise your right of withdrawal.

You cannot regret simply by refusing to receive the item without giving clear notice at the same time.

Products excempt from the right of withdrawal

The following are not included in the right of withdrawal:

– Delivery of digital content that is not delivered on a physical medium, if the delivery has begun with the consumer’s prior express consent and acknowledgment that he/she thereby loses his right of withdrawal.

Return

Unfortunately, since these are digital copies, return is not possible.

Refund

If you cancel your purchase before you have started downloading, you will of course receive the amount you have paid back from us.

By using the cancellation right, all payments in regard to the product in question received from you are refunded without undue delay and within 14 days from the date we received notice of your decision to use the cancellation right. Repayment will be made using the same payment method you used in the original transaction, unless you have explicitly agreed otherwise.

Complaints – overview and links:

If you have a complaint about a product purchased in our Webshop, a complaint can be sent to:

Konkurrence- og Forbrugerstyrelsens Center for Klageløsning (The Competition and Consumer Agency’s Center for Complaints)
Carl Jacobsens Vej 35
2500 Valby
Link: www.forbrug.dk

If you are a consumer based in another EU country, you can state your complaint in the EU Commission’s online complaint platform.
The platform can be found here: http://ec.europa.eu/consumers/odr/
If you make a complaint here, you must provide our Email address: shop@munkprod.dk

End user license agreement

These terms constitute a legally binding agreement between you, the purchaser, and Munk Productions. By purchasing any Munk Productions products, you acknowledge and agree to the following terms:

You may use any content purchased from Munk Productions, royalty free on any audio/visual production, including (but not limited to): Film and tv productions, live performances, music productions, video games, web pages and applications.

You are not authorised to duplicate, sell, provide access to, or redistribute any of Munk Productions’ content on any medium, including (but not limited to) the internet and hard copies.

While you gain the right to use purchased content as part of your productions, Munk Productions retains ownership and copyright for all of its content.

By agreeing to these terms, you do not hold Munk Productions responsible for any loss, damages, liabilities and all costs and expenses of lawsuits and lawyers fees.